TERMS AND CONDITIONS

SCOPE
THESE TERMS AND CONDITIONS APPLY TO ALL ORDERS PLACED THROUGH OUR WEBSITE ZEHRA.COM BY CONSUMERS AND BUSINESSES.

A CONSUMER IS ANY NATURAL PERSON WHO ENTERS INTO A LEGAL TRANSACTION FOR PURPOSES THAT ARE PREDOMINANTLY OUTSIDE THEIR TRADE, BUSINESS OR PROFESSION.

A BUSINESS IS A NATURAL OR LEGAL PERSON OR A PARTNERSHIP WITH LEGAL CAPACITY ACTING IN THE COURSE OF ITS TRADE, BUSINESS OR PROFESSION WHEN ENTERING INTO A LEGAL TRANSACTION.

CONTRACT PARTNER, CONCLUSION OF CONTRACT
THE PURCHASE CONTRACT IS CONCLUDED WITH:
LOVENNO
182 WOODBOUROUGH WAY
SAN RAMON CA 94583
E-MAIL: SERVICE@LOVENNO.COM

THE PRESENTATION OF PRODUCTS IN THE ONLINE SHOP DOES NOT CONSTITUTE A LEGALLY BINDING OFFER BUT AN INVITATION TO PLACE AN ORDER. BY SUBMITTING THE ORDER, YOU MAKE A BINDING OFFER. THE CONTRACT IS CONCLUDED UPON OUR ORDER CONFIRMATION BY E-MAIL OR UPON DELIVERY OF THE GOODS.

PRICES AND SHIPPING COSTS
ALL PRICES INCLUDE APPLICABLE UK VAT. SHIPPING COSTS MAY APPLY IN ADDITION AND WILL BE CLEARLY INDICATED DURING THE ORDER PROCESS.

PAYMENT
PAYMENT CAN BE MADE BY CREDIT CARD, PAYPAL, KLARNA, BANK TRANSFER OR OTHER PAYMENT METHODS AVAILABLE AT CHECKOUT. WE RESERVE THE RIGHT TO EXCLUDE CERTAIN PAYMENT METHODS ON A CASE-BY-CASE BASIS.

DELIVERY
DELIVERY WILL BE MADE TO THE DELIVERY ADDRESS YOU SPECIFY WITHIN THE UNITED KINGDOM (AND OTHER REGIONS IF SPECIFIED ON THE PRODUCT PAGE). INFORMATION ON DELIVERY TIMES CAN BE FOUND ON THE RESPECTIVE PRODUCT PAGE.

RIGHT OF CANCELLATION
CONSUMERS HAVE A STATUTORY RIGHT OF CANCELLATION. DETAILS CAN BE FOUND IN OUR CANCELLATION POLICY.

RETENTION OF TITLE
THE GOODS REMAIN OUR PROPERTY UNTIL FULL PAYMENT HAS BEEN RECEIVED.

WARRANTY AND LIABILITY
STATUTORY WARRANTY RIGHTS APPLY. FOR BUSINESSES, A WARRANTY PERIOD OF 12 MONTHS FROM DELIVERY APPLIES. IN CASES OF INTENT OR GROSS NEGLIGENCE, WE ACCEPT UNLIMITED LIABILITY.

DISPUTE RESOLUTION
IN ACCORDANCE WITH U.S. LAW, CONSUMERS MAY SEEK TO RESOLVE DISPUTES THROUGH FEDERAL OR STATE MEDIATION PROGRAMS, SMALL CLAIMS COURTS, OR OTHER LEGAL CHANNELS AVAILABLE IN THEIR JURISDICTION.
WE ARE NOT OBLIGED OR WILLING TO PARTICIPATE IN ANY DISPUTE RESOLUTION PROCEDURE BEFORE A CONSUMER ARBITRATION OR MEDIATION BOARD UNLESS REQUIRED BY APPLICABLE LAW.

FINAL PROVISIONS
THE LAW OF THE UNITED STATES AND THE STATE IN WHICH OUR COMPANY IS REGISTERED SHALL APPLY, EXCLUDING THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS (CISG).
IF ANY PROVISION OF THESE TERMS AND CONDITIONS IS OR BECOMES INVALID OR UNENFORCEABLE, THE VALIDITY OF THE REMAINING PROVISIONS SHALL NOT BE AFFECTED.